Error: Ticket Purchase Has Failed. The SDK Failed to Decode the Response from the Stripe API

Issue:

While trying to take payment in the Ticketure POS app you received an error message that states "Ticket Purchase Has Failed. The SDK Failed to Decode the Response from the Stripe API."

SDK_Error.png

 

Resolution:

The Ticketure POS app does not have access to your local network on your iOS device. To turn this on go to your iOS device settings. On the left-hand side scroll down until you reach the Ticketure POS app. Click on the Ticketure POS App icon. Under Allow Ticketure to access toggle on Local Network (this setting should be green with the button to the right if properly enabled.

IMG_0088.jpg


Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.