Reporting .... often considered an afterthought and not something that can meet the ever growing data demands of today's organizations. Ticketure includes a comprehensive visualization tool called Kibana that allows for analyzing extensive large amounts of data in seconds, outputting the data in a variety of fashions from standard table view to more comprehensive displays.
Want to see how your organization is performing Year over Year? Breaking that down by Day/Month/Event/Ticket Type - with Kibana you have the power to ask those hard questions and in most cases get the answer you are looking for (not all tools are perfect).
What is Kibana?
Let's start by saying what is NOT - Kibana is not your everyday ticketing system reporting tool like Crystal Reports, SSRS, or Excel downloads. Kibana is an extremely powerful, data visualization solution that sits on top of Elasticsearch - the backbone of Ticketure's searching feature you use every day in the system to look up orders or search for a customer.
The benefit of a solution like Kibana over those standard tools is the ability to segment, slice, dice, and summarize LARGE amounts of data in seconds, vs waiting minutes or longer for results to return. By blurring the lines between typical Business Intelligence (BI)/Data Warehousing and standard reporting, Kibana allows you to leverage concepts such as 'Buckets' (Dimensions) and 'Metrics' to summarize complex datasets quickly.
Below are just a few examples of reports built for real customers using the reporting readily available in Kibana.
Maybe seeing purchases on a plotted Zip Code Map (US Only) is more your desired output - switch up the color options to show you high average spend on tickets and focus additional marketing dollars in those areas. Or have Ticketure help measure your attrition for a particular postcode/event/ticket type so you can adjust your messaging or target markets accordingly.
Ready to start your Reporting Journey? Let's Get Started!
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